Refund & Return Policy
At ASEKIA Inc., we strive to provide high-quality products and services. Please note that all sales are final unless required by applicable law.
No Refunds or Returns
We do not offer refunds, exchanges, or returns for any products or services sold. Once a purchase is completed, it is considered final, and we are unable to accommodate any requests for changes, cancellations, or refunds.
Exceptions
If you receive a defective or damaged product, or if a product does not meet reasonable quality standards as required by applicable law, please contact us at info@asekia.org within 14 days of receipt. We will assess the issue and provide a resolution, which may include a replacement, repair, or refund, depending on the circumstances and applicable laws.
Consumer Rights
This policy does not limit your rights under applicable consumer protection laws, including the Puerto Rico Consumer Protection Act and the North Carolina Consumer Protection Act, which may entitle you to remedies in certain situations.
Contact Us
If you have any questions or concerns about this policy, please reach out to us at: